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No Pic or sound for tour

Printed From: Geovative Solutions
Category: Support
Forum Name: GeoTour Web Application
Forum Description: Technical support for anything related to our GeoTour web application that enables you to create and download GeoTours
Printed Date: 08 Jul 2020 at 3:09pm
Software Version: Web Wiz Forums 11.10 -

Topic: No Pic or sound for tour
Posted By: Tom in Phill
Subject: No Pic or sound for tour
Date Posted: 19 May 2009 at 7:32pm
I am trying to make a tour with sound and pictures but am not having any luck. The first time I tried to download a tour it loaded but would not show any pics but played the first song on my Pleasant Hill tour. Sense then the tours load but no sound or pics. I have tried loading the tour By step 1 and 2. I have the proximity set to 100 feet and the proximity is set on my Garmin Nuvi 760 to automatic. I would like any help you can give me. I am using a Compaq laptop with Windows Vista and tried it on a Toshiba laptop with XP Pro and both get the same result. The tour runs ok with turn by turn but no pics or sound. Thanks, Tom.

Posted By: geovative
Date Posted: 20 May 2009 at 6:32am
Which tours are you trying to download? Also, how fast are you going when you pass these tour locations? The devices sample at 1 Hz (once per second) so if it samples just outside of the 100 ft radius one second and then just on the other side of the radius the next second, the location will not trigger. Last question-- can you manually trigger the audio and image by going to Where To?-Extras-Custom POI-Tour Name-Location Name?

Thanks, Scott

Posted By: mlangelo
Date Posted: 10 Aug 2009 at 4:01am
Hope it is ok if I use this thread to post a similar query.
When I try to upload my pic, i get this message

Persits.Jpeg.1 error '800a0004'

AspJpeg has expired. Please visit to purchase a registration key.

/includes/uploadFunctions.asp, line 8"

the pic couldn't be uploaded. Your views please. Thanks!

Posted By: geovative
Date Posted: 10 Aug 2009 at 10:02am
mlangelo - the issue has been resolved and it should be working properly now. Sorry for any inconvenience!

Posted By: mlangelo
Date Posted: 10 Aug 2009 at 9:24pm
Thanks a million for the quick response guys! Much appreciated.

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